Your Privacy Choices

Last updated: April 11, 2026

You own your data in door.lease. This page explains exactly what you can delete, when, and what happens when you do.

Understanding Room Lock

door.lease uses a locking system to protect the integrity of your official move-in and move-out records. When a room is unlocked, you have full control. Once a room is locked, its photos and data become part of your legal documentation and cannot be individually deleted — this protects you in a dispute.

🔓 Room Unlocked

Full control

Delete individual photos
Retake and replace photos
Edit room notes
Remove entire rooms

🔒 Room Locked

Record protected

Cannot delete individual photos
Cannot edit room records
Can still delete the property
Deleting property removes everything

What You Can Delete

Individual Photos Before lock only

While a room is unlocked, you can delete any photo from within the room view in the app. Deleted photos are permanently removed from your account and our servers.

A Property and All Its Data Permanent

You can delete a property at any time — even after rooms are locked. All photos and media are permanently deleted from our servers immediately. If your property has payment history, anonymized transaction records are retained for financial compliance. All other data including rooms, reports, and dispute records is permanently removed.

Your Entire Account Permanent

You can delete your account at any time from Settings → Security → Delete Account in the app. All photos are deleted from our servers immediately. All properties, rooms, reports, and personal information are permanently removed. If you have made purchases, anonymized transaction records are retained for financial and legal compliance. Your account name is replaced with "Deleted User" and no personally identifiable information is kept.

What Happens to Shared Reports

If you have generated a move-in or move-out report and shared its link with your landlord, deleting the property will also invalidate that report link. Anyone with the link will no longer be able to view the report. If you are in an active dispute, we recommend keeping your property until the dispute is resolved.

GPS & Location Data

Each photo taken in door.lease stores GPS coordinates as part of the legal record. This location data is tied to individual photos and is deleted when you delete a photo (if unlocked) or delete the property. We do not retain location data independently of your photos.

How to Delete Your Data

Delete a photo — Open the room, tap the photo, and select Delete. Only available before the room is locked.
Delete a property — Go to the property screen, tap the menu icon, and select Delete Property. Available at any time.
Delete your account — Go to Settings → Security → Delete Account in the app. Takes effect immediately.

Questions

If you have questions about your data, contact us at hello@door.lease.